Privacy Policy
Aussie BizHair + Soul Privacy policy Policy
1. What we need
Our Personal Data Protection Policy governs the use and storage of your data.
Hair + Soul is a Controller of the personal data you (data subject) provide us. We collect the following types of personal data from you:
- Personal details such as name, address, email, and phone number
- Your IP address
- Operating system, web browser type and version
- Pages you visit and features you use on our site
We also use cookies or similar technologies to analyse trends, administer the website, track users’ movements around the website and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level but, if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
We partner with third parties to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this website and other sites in order to provide you advertising based on your browsing activities and interests.
2. Why we need it
We need your personal data in order to provide you with the following services:
- For fulfilling your orders in order to know where to deliver them, and how to communicate with you about that delivery to process your payment.
- For communicating with you on updates and special offers via email (if you have opted into this)
- For responding to any requests to our customer happiness team
- For business operations and reporting
4. How long we keep it
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements. After this period, your data is irreversibly deleted.
Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.
Steps We take to secure and protect your data include:
Ensuring that your connection to our website is secure; and
Ensuring that internal access to all personal information we hold is secured by appropriate measures.
5. What are your rights?
Should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to request to see this information, rectify it or have it deleted. Please contact us by emailing hrbyclaire@gmail.com.
In the event that you wish to complain about how we have handled your personal data, or if you believe we breached the Australian Privacy Principles under the Privacy Act 1988 (Cth) or a registered Australian Privacy Principles Code, please contact our Data Protection Officer at hrbyclaire@gmail.com
If you are still not satisfied, you can contact the Australian Information Commissioner.
6. Revisions to this statement
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified in your account) or by means of a notice on this Website. We encourage you to review this page periodically for the latest information about our privacy practices.
Terms and Conditions
Aussie Biz Chic Terms & Conditions
Please take the time to read these terms and conditions, as browsing or purchasing on this website means that you have agreed to these terms, as well as all terms listed online in relation to our Privacy Policy, Shipping & Returns Policy.
By using this website, you guarantee that you have read, understood and agreed that 1) you have the capacity to abide to this agreement and the authority to decide to this agreement, 2) you are bound to these terms and conditions, 3) you agree to comply with all local rules and laws.
Hair + Soul reserves the right to change terms and conditions at any time and without notice. These changes are effective immediately. It is your responsibility as the user to read and understand changes to the terms and conditions. The Terms and Conditions are relevant until terminated by Hair + Soul.
Hair + Soul reserves the right to terminate these terms at any time without notice. Hair + Soul reserves the right to terminate any part of the website, any users access, any products provided or the website as a whole. If you do not agree to be bound by these terms and conditions, you cannot use the Hair + Soul website.
Subscription
Subscribing: By subscribing you agree to pay your subscription fee for the goods that are delivered for the term agreed by both parties.
Any introductory discount applied on the 6 month subscription means your first month is an introduction month. It also means you have a minimum of another 6 payments due on your commitment term before you can cancel.
Any introductory discount applied on the 12 month subscription means your first month is an introduction month. It also means you have a minimum of another 12 payments due on your commitment term before you can cancel.
Subscription Renewal: By signing up to a Hair + Soul subscription you understand and agree you will be charged at the standard rate and that any promotional codes used as a new customer at signup do not transfer or apply to your renewal fee. The Company do not accept any responsibility or offer refunds for ‘auto renewals’ proceeding if you have failed to cancel your subscription before your next renewal date. You understand and agree that you will be automatically billed after your current subscription of 2, 6 or 12 months expires unless the subscription is 'set to cancel' before your final payment date in your initial commitment.
YOUR SUBSCRIPTION IS CONTINUOUS UNTIL YOU CANCEL AND, IF YOU CANCEL YOUR MEMBERSHIP BEFORE THE END OF AN EXISTING SUBSCRIPTION PERIOD, YOU WILL BE CHARGED FOR THE REMAINDER OF THAT SUBSCRIPTION PERIOD.
IF YOU DO NOT CANCEL YOUR MEMBERSHIP PRIOR TO YOUR SUBSCRIPTION RENEWAL. YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR A NEW SUBSCRIPTION PERIOD OF THE SAME AMOUNT OF TIME.
Cancelling your subscription
Cancellation: You may cancel your subscription by logging into your account on the Hair + Soul website at any time. This does not initiate any kind of refund if you fail to cancel before the renewal date.
Your subscription is continuous until you cancel and, if you cancel your membership before the end of an existing subscription commitment period, you will be charged for the remainder of that subscription period.
By Hair + Soul stating you can cancel at anytime this directly refers to the renewal and not your commitment term.
Any discounts given on the first month of a new subscription are applied on the assumption you stay subscribed for the entire initial commitment period. If you request to cancel before the end of the initial commitment you no longer qualify for any discount on any boxes and must pay the one month rate for any box you received a discount on.
Hair + Soul does not offer a 'free trial' unless stated. You can only cancel after the second box if you select a month to month ongoing subscription. A 6 Month or 12 month subscription is different and you have agreed to stay for the entire subscription period. This policy protects the company from abuse of our discount systems given to new members who want to join up on a new subscription. If you agree to a 6 month or 12 month subscription you need to stay for the full commitment period. Normal month to month subscriptions can be cancelled at any point.
Hair + Soul is a subscription service, by signing up you agree it is your responsibility to cancel your own subscription by logging into your account profile. The Company do not accept responsibility to cancel your account on your behalf. It is up to the customer alone to cancel the subscription. Cancellations must be completed before the next renewal date.
You must cancel your subscription 24 hours before the renewal date. IF YOU DO NOT CANCEL PRIOR TO THE RENEWAL DATE OF A CALENDAR MONTH, YOU WILL BE CHARGED FOR THAT MONTH’S SERVICE AND YOU WILL RECEIVE A Hair + Soul box. All cancellation requests received after the renewal date of a calendar month will apply to the following calendar month.
Warranty & Limitations
a. DISCLAIMER: Hair + Soul makes no warranties or representations about the accuracy or the completeness of this content, the content of any site linked to this site, contributors, information or any other items or sites linked to this site. We assume no liability or responsibility for:
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Errors or inaccuracies of content and materials;
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Personal injury or property damage of any nature whatsoever, resulting from your access to and use of the website;
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Any unauthorised access to or use of secure servers and any or all personal information stored therein;
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Any interruption or down-time on the website;
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Any bugs, viruses, trojan horses or the like that could be transmitted through the website;
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Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted or made available via the Hair + Soul website and social media.
b. LIMITATION OF LIABILITY: In no event shall Hair + Soul be liable to any third party for any indirect, consequential, incidental, special or punitive damages, including a decrease in profit from your use of the website or social media, contributions or any branded items. Hair + Soul's liability to you in respect of any loss or damage suffered by you and arising out of or in connection with this agreement whether in contract, tort or breach of statuary duty.
c. Everything Hair + Soul sells has its own warranties, and is represented by the various manufactures of said product. In accordance, Hair + Soul makes no warranty with respect to any product sold other than what is stated here. We do not give warranties expressed or implied with any kind of respect to any products sold on the website.
Price
Prices are all displayed and quoted in Australian Dollars. Hair + Soul reserves the right to do any and all fraud checks required. Hair + Soul reserves the right to change prices without notice.
Intellectual Property
Hair + Soul owns all content other than outlinked content. This includes our website, data base, content, images, logo, titles, names, illustrations, designs, marketing, graphics, text and images. This may not be used by you for any reason unless authorised in writing from Hair + Soul. Any use of any content is against copyright law.
You must not access aussiebizchic.com.au to do anything for an illegal purpose. International users agree to this in their jurisdiction. You must not attempt to hack, modify or use the website illegally. You must not do anything that would harm users or Hair + Soul. You must not violate our trademark or copyright laws.
Any breach to any part of these terms and conditions terminates your agreement to use this page.